Colleen C. Davis
State Treasurer

Resources for State Agencies – Payments

a person inserting a credit card into a payment device


Accepting Credit, Debit, Over-the-Counter, or ACH Payments

If it is your first time accepting payments, you will need to do the following 3 steps to get started:

  1.  Review the Statewide Bank Card Acceptance Policy
  2.  Complete the Merchant Services Application Form
  3.  Submit the above form to

If you are already accepting payments and are not applying for a new service or merchant ID, please first contact our merchant services team before filling out any forms to determine the appropriate steps in expanding or upgrading your payment platform(s).  Agencies accepting electronic payments are required to adhere to Payment Card Industry Data Security Standards (PCI-DSS).


Helpful Resources

Point of Sale Products and Services


Contact Information for Merchant Services

State of Delaware

Office of the State Treasurer

Paulette Hopkins

Merchant Services Program Manager

820 Silver Lake Blvd., Suite 100

Dover, DE 19904

(302) 672-6716

Payments Customer Support

Merchant Services | Payment & Gateway Processing

FISERV Merchant Services

Rick Morrison

Fiserv Account Executive

(614) 736-1247

Point of Sale Services

Clover Point of Sale Devices


Govolution Payment Gateway Services (Velocity Products)

(703) 894-5000 (Option 1)

Customer Support  8AM-8PM EST

After Hours Emergency Support

Additional Merchant Services Contacts for Agencies