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If it is your first time accepting payments, you will need to do the following 3 steps to get started:
If you are already accepting payments and are not applying for a new service or merchant ID, please first contact our merchant services team before filling out any forms to determine the appropriate steps in expanding or upgrading your payment platform(s). Agencies accepting electronic payments are required to adhere to Payment Card Industry Data Security Standards (PCI-DSS).
Point of Sale Products and Services
Office of the State Treasurer
Merchant Services Program Manager
820 Silver Lake Blvd., Suite 100
Dover, DE 19904
(302) 672-6732
FISERV Merchant Services
Fiserv Account Executive
(614) 736-1247
Clover Point of Sale Devices
1-866-583-0959
https://www.clover.com/dashboard/login
Govolution Payment Gateway Services (Velocity Products)
(703) 894-5000 (Option 1)
Customer Support 8AM-8PM EST
Additional Merchant Services Contacts for Agencies